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Client Speak:
"The Call Center Team received e-mails showing evidence of a possible phishing scam targeting our Account Holders and moved swiftly to contain it. Thank you for showing alertness in this situation. We continue to rely on you for spotting trends like this. Keep up the good work!” ….COO, Debit card Company
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Team PreciStat have been delivering exceptional multi-lingual and multi-channel (voice, chat and email) customer and technical support services for the past 12 years. The Company demonstrates a strong domain and process expertise across many industry verticals as exemplified by the following sample portfolio of clientele:
- the third-largest ISP in the US
- a leading Debit Card company
- a mortgage company
- a leading home accessories and furniture company amongst others.
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Call Center Capabilities:
| Technical Support and Help Desk |
Acquisitions & Sales |
Customer Care |
- Troubleshooting hardware & software
- Internet service maintenance
- Corporate help-desk support
- Desktop
- Network
- Server
- Application
- Telecom
- Warranty or post-warranty support
- Scheduling field technician
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- Inbound and outbound sales
- Order processing and fulfillment
- Lead generation
- Product information requests
- Subscription renewals
- Up-sell and cross-sell programs
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- Change of personal information
- Complaint resolution
- Billing information
- Courtesy calls
- Reservations management
- Loyalty clubs
- Investor account inquiries
- Dealer location calls
- Fraud detection/prevention calls
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